Shipping policy

Common Flavor Shipping Policy

Last Updated: October 2026

At Common Flavor, we work with production and fulfillment partners to deliver our merchandise as efficiently and reliably as possible. Because products may be made to order, stored, or shipped from different locations, processing times, shipping methods, and delivery estimates vary by item.

Common Flavor currently ships only to addresses within the United States.

This Shipping Policy explains what to expect after placing an order.

Order Processing and Production

Orders are generally submitted for processing shortly after they are placed.

In-stock merchandise: Processing time depends on inventory availability, the fulfillment location, and the product ordered. Some items may require additional sourcing or handling before shipment.

Made-to-order apparel and print-on-demand merchandise: These products are produced after your order is placed. Production generally takes approximately 2–7 business days, although the specific product, production provider, order volume, and seasonal demand may affect this estimate.

Processing and production estimates do not include carrier transit time. Business days generally exclude weekends and holidays.

Product-specific estimates will be provided on the applicable product page or during checkout when available. Longer processing or production times will be disclosed when known.

Shipping Destinations

Common Flavor currently accepts orders for delivery within the United States only.

International shipping is not currently available.

Certain products, carriers, or fulfillment partners may have restrictions affecting Alaska, Hawaii, U.S. territories, military addresses, P.O. boxes, or other destinations. Availability will be disclosed when known or during checkout.

We may expand our shipping area in the future.

Shipping Rates

Available shipping options and applicable charges will be displayed at checkout before you complete your purchase.

Shipping rates may vary based on:

  • Product

  • Fulfillment location

  • Package size and weight

  • Shipping destination

  • Selected shipping method

  • Carrier rates

  • Number of fulfillment locations involved in the order

Common Flavor may occasionally offer free or discounted shipping. Any applicable conditions, exclusions, or minimum-purchase requirements will be disclosed with the promotion.

Estimated Delivery Times

Delivery time generally consists of:

Processing or production time + carrier transit time

Because we use different production and fulfillment partners, estimates may vary by product. Apparel and other merchandise purchased together may have different arrival dates.

Delivery estimates are provided in good faith and are not guaranteed unless expressly stated otherwise.

Whenever reasonably possible, estimated processing, shipping, or delivery information will be provided on the product page, during checkout, or in your order communications.

Selecting a faster shipping method does not necessarily shorten production or processing time unless the option expressly includes expedited production.

If we cannot ship within the stated timeframe, we will notify you and provide any opportunity to accept a revised shipping timeframe or cancel for a refund required by applicable law.

Multiple Shipments

Products in the same order may be produced or fulfilled by different partners and shipped from different locations.

Your order may therefore arrive in multiple packages on different days.

You will not be charged additional shipping after checkout simply because we divide an order into separate fulfillment shipments.

When available, separate tracking information will be provided for each package.

Tracking Information

When tracking is available, it will generally be sent by email after shipment or when the fulfillment partner creates the shipping label.

A tracking number or “label created” status does not necessarily mean the carrier has received the package.

Please allow time for the carrier to receive, scan, and update the shipment. Initial tracking updates may take several business days.

If tracking has not updated within the expected shipping timeframe, contact us at sales@commonflavor.com.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review:

  • Recipient name

  • Street address

  • Apartment, suite, or unit number

  • City

  • State

  • ZIP code

If you discover an address error after placing an order, contact us immediately at sales@commonflavor.com.

We will make reasonable efforts to correct the address. However, orders may be sent to production or fulfillment shortly after purchase, and address changes cannot be guaranteed once processing has begun.

Delivery problems caused by an incorrect or incomplete customer-provided address may require additional investigation, reshipment, or other arrangements.

Any additional shipping charge resulting from a customer-provided address error will be explained before we arrange reshipment.

Carrier Delays

Delivery may occasionally be delayed by circumstances outside our reasonable control, including:

  • Severe weather

  • Carrier or transportation disruptions

  • High seasonal shipping volume

  • Natural disasters

  • Labor disruptions

  • Government restrictions

  • Customs processing for merchandise fulfilled from outside the United States

  • Incorrect routing by a carrier

Common Flavor will make reasonable efforts to investigate delayed shipments and assist with an appropriate resolution.

Carrier delays do not remove any rights or remedies available under applicable law.

Lost Packages

If your package has not arrived within a reasonable period after the expected delivery date, contact us at sales@commonflavor.com.

We may ask you to:

  • Confirm the shipping address

  • Review the tracking information

  • Check with household members or neighbors

  • Check common delivery locations

  • Contact the carrier when appropriate

If a package is confirmed lost in transit, we will work with the applicable fulfillment partner or carrier to arrange an appropriate resolution, which may include a replacement or refund.

Packages Marked Delivered

If tracking shows delivery but you cannot locate the package, please check:

  • Around the delivery location

  • With household members

  • With neighbors

  • With apartment, building, or front-desk personnel

  • With the applicable carrier

If you still cannot locate the package, contact us as soon as possible.

We will assist with carrier or fulfillment-partner inquiries. A delivered tracking status may require additional investigation to establish where the package was delivered and determine the appropriate resolution.

Damaged, Defective, or Incorrect Shipments

Please inspect your order upon delivery.

If an item arrives damaged, defective, incorrectly printed, or different from what you ordered, contact us as soon as possible—preferably within 7 days of delivery.

Issues involving made-to-order apparel or print-on-demand merchandise should be reported within 30 calendar days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the affected product

  • Photographs of the shipping packaging when relevant

  • A photograph of the product or size label when relevant

Please keep the item and packaging until we have reviewed your request.

Do not mail the item back unless Common Flavor provides return instructions. A physical return may not be necessary.

Additional details are provided in our Return & Refund Policy.

Refused or Unclaimed Packages

If a package is refused, abandoned, or returned because the customer does not accept delivery or collect it, any available refund may be reduced by documented, non-refundable costs attributable to that situation, where permitted by law.

These may include:

  • Original shipping costs

  • Return shipping charges

  • Carrier fees

We will explain any applicable deductions.

Refusing delivery does not automatically cancel an order or make an otherwise non-returnable item eligible for a refund.

Any resolution remains subject to our Return & Refund Policy and applicable law.

Orders Returned to Sender

If an order is returned to the sender because of an incorrect address, delivery refusal, an unclaimed package, or a similar issue, please contact us.

Depending on the circumstances and whether the merchandise can be recovered, options may include:

  • Reshipment, subject to additional shipping charges approved by you

  • A refund for eligible merchandise, less applicable non-refundable charges where permitted by law

  • Another appropriate resolution

Made-to-order apparel, customized products, and print-on-demand merchandise are not automatically eligible for a refund simply because they are returned to the sender.

If the return resulted from an error by Common Flavor or its fulfillment partners, we will review the issue and arrange an appropriate resolution without charging you to correct that error.

Shipping Restrictions

Certain products may be unavailable for shipment to particular U.S. destinations because of carrier restrictions, supplier limitations, transportation requirements, or applicable law.

If we discover that an item cannot be shipped to your address after an order is placed, we will contact you.

If no acceptable shipping option is available, we will cancel the affected item and refund the amount paid for it, including applicable taxes and shipping charges attributable to that item.

Shipping Promotions

Free or discounted shipping promotions may be subject to:

  • Minimum purchase amounts

  • Geographic restrictions

  • Product exclusions

  • Promotional periods

  • Specific shipping methods

Unless otherwise stated, promotions apply only to eligible orders placed during the promotional period.

Consumer Rights

This policy does not limit rights or remedies provided by applicable consumer-protection laws.

Where applicable law provides greater protections than those described here, those legal requirements will apply.

Contact Us

Questions about shipping, tracking, delivery, or order status may be directed to:

Common Flavor
Email: sales@commonflavor.com
Website: commonflavor.com

Please include your order number when contacting us about an existing order.